COVID-19 – AN UPDATE TO OUT CLIENTS AND SUPPLIERS

At Sims Automatics we have been doing everything we can over the last few months to maintain contact with owners and suppliers
in order to make sure we are prepared for business as usual once we are all open again.

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Enhancement to our in house service

We are currently updating our in house technology to provide a more efficient operating system which will further enhance the service we provide to our customers.

You’ll notice over the coming weeks our collectors will have tablets for inputting collection data; this is a faster and more reliable method of collection.

Similarly with service, our engineers will be equipped with smart phone which will carry more information on individual sites thus allowing engineers access to more machine information when on site thus greatly helping with more accurate fault evaluation.